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Bad dry rot on hoses

Discussion in 'Hiniker' started by starspangled6.0, Feb 4, 2014.

  1. starspangled6.0

    starspangled6.0 Senior Member
    Messages: 270

    My Hiniker 8.5' V plow is only 14 months old, but already the hoses are showing some serious dry rot. I noticed it last year, and of course this is a problem that gets worse, not better. Today, I swung by Truck Utilities to see what they could do about it, since they are the ones that installed the plow. Their response: "Hoses aren't under any warranty; only if they failed within a week or two after installation could we do anything about it since they're considered a regular-wear item." Fair enough. After being on the receiving end of so many customer complaints (deserved and undeserved), I try to make it a point to never try and ruin someone's day by putting up a stink while they're working.

    However, after two the service managers took a peek at the hoses, they both concluded that what I was dealing with was totally abnormal. They think I can last the season without risk of a hydraulic hose failure, but on their own volition, they took pictures and are in contact with Hiniker to see about getting them replaced for free. I should know what course of action to take within a week. That kind of service makes me so glad I'm sticking with Truck Utilities for my main plow dealer! I shall update this thread as I get info from Truck U.

    Plow hoses blowing out can be quite dangerous. For unreported reasons, a local municipal 1-ton plow truck recently burned to a crisp after they blew a hydraulic hose, one that was either hooked up to the plow or the transmission, and the fluid sprayed onto a hot engine bay, resulting in a fire.

    2014-02-03 14.59.35.jpg

    2014-02-03 14.59.48.jpg
     
  2. starspangled6.0

    starspangled6.0 Senior Member
    Messages: 270

    Got a call back from Truck U today, and Hiniker wanted to replace the hoses ASAP, all at no charge to yours truly. Brought the truck in, dropped the plow off, and spent a couple hours at the nearby gym while they replaced the hoses. They even pulled a mechanic off of a different project to get mine done as quickly as possible :D. Looks like they replaced all of the fluid too. Can't believe how impressive these guys are!
     
  3. bliz&hinikerDLR

    bliz&hinikerDLR Senior Member
    Messages: 471

    Props to that dealer. They got it right. Props to you for not going off like a bomb the first time you were told "no."
     
  4. starspangled6.0

    starspangled6.0 Senior Member
    Messages: 270

    Thanks! This was a pretty positive experience, to put it lightly.
     
  5. NBI Lawn

    NBI Lawn PlowSite.com Addict
    Messages: 1,797

    Truck Utilities is typically a great company to work with!
     
  6. maxwellp

    maxwellp PlowSite.com Addict
    Messages: 1,112

    Did it sit out in the summer sun?
     
  7. starspangled6.0

    starspangled6.0 Senior Member
    Messages: 270

    Nope. Under a tarp, which was under trees. The guy said it's actually best to take the tarp off, since it can create an "oven effect".
     
  8. maxwellp

    maxwellp PlowSite.com Addict
    Messages: 1,112

    Looks like sun rot or ozone rot.
    But outside under a tarp is more likely to just rust things as it will trap water.
    Did they happen to say if they had seen others like this? Could be a hose manufacturing problem.
     
  9. starspangled6.0

    starspangled6.0 Senior Member
    Messages: 270

    He said this was the second set of hoses like this that has ever been seen by Hiniker.